Privacy policy

Pegasus is an AI voice assistant that contacts and qualifies leads for licensed life-insurance agents. Pegasus is not an insurer or an agency and does not sell insurance: only a licensed agent does that.

Each agency using Pegasus is responsible for its own leads' data. We process it on that agency's behalf and only to provide the service.

We process the name, phone number, email, state and postal code of the people an agency uploads or connects, along with the verbatim consent text they agreed to and where it came from.

Calls are recorded and transcribed. The recording and the transcript are the evidence of what was said and what the person agreed to, which is why they are kept: without them a dispute is settled by somebody's word instead of by the record.

We do not sell lead data, do not share it with third parties for advertising, and do not use it to train models.

If you connect a Google account, Pegasus requests exactly these permissions and no others:

Read spreadsheets (spreadsheets.readonly): we read rows from the sheet you choose in order to bring in new leads. We never write to it.

Read Drive metadata (drive.metadata.readonly): only so we can show you the document's name instead of its id. We do not read the contents of any other file.

See and create calendar events (calendar.events, calendar.readonly): we read your availability so the assistant offers real times, and we create the appointment the lead accepts. We do not read or change events unrelated to that appointment.

Pegasus's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Concretely: we do not sell Google information, do not transfer it for advertising, do not use it to train models, and no human reads it unless strictly necessary for security or to meet a legal obligation.

The credentials you authorize are stored encrypted and separately from everything else. The application never displays them, not even masked, and there is no way to read them from a browser.

Each agency sees only its own data. That boundary is enforced by the database rather than by the interface.

Lead data, recordings and transcripts are kept while the agency has an account with us, because they are the consent evidence the agency itself may need.

To have them deleted, ask us and we will do it. There is no automatic deletion when you stop using the product — we would rather say so than have you find out when you ask.

Google credentials are deleted as soon as you disconnect the integration; they do not wait for the account to close.

From Pegasus: Integraciones → the connected card → Desconectar. That deletes our credentials and stops the sync immediately.

From Google, at any time and without going through us: your Google Account permissions page lets you remove Pegasus's access.

If you shared a spreadsheet with our service account address, disconnecting stops us reading it but does not un-share it. Remove that address in Google if you want to close it off entirely.

To request a copy of your data, correct it, or have it deleted, write to us and we will answer.